UK Dry Cleaning LTD
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Cookie Policy

Last Updated: October 28, 2024

1. Introduction

This Cookie Policy explains how UK Dry Cleaning LTD ("we", "us", or "our") uses cookies and similar tracking technologies on our website. This policy should be read in conjunction with our Privacy Policy.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Cookie Name Purpose Duration
session_id Maintains user session state Session
csrf_token Security protection against cross-site request forgery Session
cookie_consent Stores your cookie preferences 1 year

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve the website's performance and user experience.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
_gat Google Analytics - throttles request rate 1 minute

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as language preferences) and provide enhanced, personalized features.

Cookie Name Purpose Duration
user_preferences Stores user interface preferences 1 year
location_data Remembers your delivery location 30 days

3.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks conversions 3 months
ads_preferences Stores advertising preferences 1 year

4. Third-Party Cookies

We use services from third-party companies that may set cookies on your device. These include:

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information about how visitors use our site.

For more information: Google Privacy Policy

4.2 Social Media Platforms

Our website may include social media features (e.g., Facebook, Twitter, Instagram) that may set cookies to enable functionality and track usage.

4.3 Payment Processors

When you make a payment, our payment processor (e.g., Stripe, PayPal) may set cookies to facilitate secure transactions.

5. How to Manage Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

5.2 Browser-Specific Instructions

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
  • Internet Explorer: Tools > Internet Options > Privacy > Advanced

5.3 Cookie Preference Center

You can manage your cookie preferences using our Cookie Preference Center, accessible from the banner that appears when you first visit our website.

5.4 Opt-Out Tools

  • Google Analytics: Google Analytics Opt-out Browser Add-on
  • Network Advertising Initiative: NAI Opt-Out Tool
  • Your Online Choices: European Interactive Digital Advertising Alliance

6. Impact of Disabling Cookies

Please note that disabling cookies may affect the functionality of our website. If you disable cookies:

  • You may not be able to access certain areas of the website
  • Some features may not work properly
  • Your user experience may be degraded
  • You may need to re-enter information more frequently

Strictly necessary cookies cannot be disabled if you wish to use our website.

7. Other Tracking Technologies

7.1 Web Beacons

We may use web beacons (also known as pixel tags) in our emails to track whether messages have been opened and links clicked.

7.2 Local Storage

We may use local storage technologies (such as HTML5 local storage) to store user preferences and enhance website performance.

7.3 Device Fingerprinting

We may collect information about your device (browser type, operating system, screen resolution) to help identify unique visitors and prevent fraud.

8. Mobile Applications

If you use our mobile application, we may use similar tracking technologies, including:

  • Mobile device identifiers (IDFA for iOS, AAID for Android)
  • App-specific identifiers
  • Location data (with your permission)

You can manage these settings through your device's privacy settings.

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for responding to DNT signals, and our website does not respond to DNT browser settings at this time.

10. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email or website banner for material changes
  • Obtain your consent again if required by law

We encourage you to review this Cookie Policy periodically.

12. Legal Basis for Using Cookies

Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we use cookies based on:

  • Consent: For non-essential cookies (analytics, advertising)
  • Legitimate Interests: For functionality cookies that enhance user experience
  • Contractual Necessity: For strictly necessary cookies required to provide our services

13. Your Rights

You have the right to:

  • Access information about the cookies we use
  • Withdraw your consent to non-essential cookies at any time
  • Object to the use of cookies for marketing purposes
  • Request deletion of data collected through cookies

To exercise these rights, please contact us using the information below.

14. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

UK Dry Cleaning LTD
Data Protection Officer
123 High Street
London, W1A 1AA
United Kingdom

Email: privacy@ukdrycleaning.co.uk
Phone: +44 20 7946 0958
Website: www.ukdrycleaning.co.uk

15. Additional Resources

For more information about cookies and online privacy, visit:

  • ICO Guide to PECR
  • All About Cookies
  • Your Online Choices

UK Dry Cleaning LTD

Professional dry cleaning and laundry services you can trust.

Company Registration No: 12345678
VAT No: GB123456789

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  • +44 20 7946 0958
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  • 123 High Street, London

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